Our Services
OSM Solutions provides structured, fixed-scope support across a defined range of dispute resolution and commercial risk contexts.
Our services are organised to support clients at different stages of a dispute, from early assessment and preparation, through negotiation and mediation, to tribunal and formal resolution support.
Each service is delivered within a clear scope, with disciplined process control and appropriate coordination with regulated legal professionals where required.
Our Core Service Areas
Dispute Resolution & Mediation
Tribunal & Claim Preparation Support
Tribunal & Claim Preparation Support
Structured support to assess disputes early and pursue proportionate resolution through negotiation or mediation.
Tribunal & Claim Preparation Support
Tribunal & Claim Preparation Support
Tribunal & Claim Preparation Support
Preparation, documentation, and procedural support aligned with tribunal processes and pre-action requirements.
Commercial & Contract Dispute Support
Reputation & Dispute Exposure Management
Reputation & Dispute Exposure Management
Support with unpaid invoices, supplier disputes, lease issues, and contractual breakdowns across commercial relationships.
Reputation & Dispute Exposure Management
Reputation & Dispute Exposure Management
Reputation & Dispute Exposure Management
Management of reputational exposure arising from disputes as part of a wider, structured resolution strategy.
Our Approach
Our approach is structured, evidence-led, and proportionate. Every matter begins with a disciplined assessment of risk, merits, and commercial exposure.
We focus on defining the correct pathway at the outset, whether that is negotiation, mediation, preparation for formal proceedings, or coordinated escalation with regulated legal professionals. This ensures that disputes are addressed efficiently and with appropriate control.
Throughout each engagement, we prioritise clarity, documentation discipline, and strategic oversight. Our role is to reduce uncertainty, manage risk, and support resolution without unnecessary complexity or unmanaged legal spend.
How Engagements Work
Engagements with OSM Solutions are structured, scoped, and proportionate from the outset.
Each matter begins with an initial assessment to clarify the nature of the dispute, the relevant risks, and the most appropriate resolution pathway. This allows the scope to be defined clearly and work to progress within agreed parameters.
Support is delivered on a fixed-fee, fixed-scope basis wherever possible, ensuring cost certainty and control throughout the engagement.
Where disputes require formal legal advice or representation, OSM Solutions works alongside appropriately regulated solicitor firms. Responsibilities are clearly delineated to ensure regulatory compliance, effective coordination, and disciplined progression of the matter.
Discuss Your Matter
If you are facing a dispute, commercial issue, or potential escalation, an initial case assessment can help clarify scope, risk, and the most appropriate next steps.
Our assessments are structured, proportionate, and focused on helping you understand your position before committing to further action.
OSM Solutions | Trading name of OSM Solutions Ltd
Headquarters: Wilson Business Park, 1 Queen Elizabeth Avenue, Hillington, Glasgow, G52 4NG Meeting Rooms & Video Conference Office: Hillington Park, 1 Ainslie Road, Hillington, Glasgow, G52 4RU
Office: 0333 339 0550 | WhatsApp: +44 07825 807777
Copyright © 2025 OSM Solutions - All Rights Reserved. OSM is not a law firm. No legal advice or reserved legal activities.
