⭐ Client Testimonials

“OSM completely transformed how we present our business. Our new brand identity feels professional, modern, and genuinely us. Within a month of launch, enquiries doubled.”
— Owner, Café Chain, Edinburgh
 

“Our Instagram was dead before OSM took over. Now we’ve got content that actually converts, and our footfall is up 40%. These guys get results.”
— Gym Manager, Glasgow

“We were chasing a £12,000 invoice for months with no progress and rising stress. OSM stepped in, mediated with confidence, and had it resolved in just two weeks. No lawyers, no drama—just results.”
— Owner, Independent Retailer, Glasgow
 

“We were on the verge of legal action over our lease. OSM Solutions stepped in, handled the negotiation, and secured a 30% cost reduction—without any court involvement. Calm, strategic, and completely game-changing.”
— Co-Owner, Independent Café, Edinburgh
 

“Our project was stalled due to a supplier fallout. OSM mediated, rebuilt the relationship, and got us back on schedule. They protected our bottom line and our reputation.”
— Director, Construction Firm, Highlands

“We used to ignore online reviews because we didn’t know what to say. Now we’ve got a strategy, a tone of voice, and even templates. Our reputation has never been stronger.”
— Salon Owner, Aberdeen
 

“A customer threatened to ‘go public’ after a service issue. OSM coached us through the response. Not only did we resolve it—we turned them into a 5-star reviewer. That’s the power of proper customer experience.”
— Hospitality Business, Stirling

“We were stuck in survival mode. OSM broke down our pricing, simplified our team structure, and helped us relaunch with confidence. We’re now growing faster than ever.”
— Owner, Cleaning Business, Paisley
 

“The team at OSM Solutions aren’t just consultants—they’re partners. Their advice is strategic, direct, and actually works. Our profits are up, and so is morale.”
— Director, Trades Business, Dundee