Why Choose OSM Solutions?
“About OSM Solutions | Growth Strategy, Mediation & AI Branding”
🧭 About OSM Solutions
Business Growth. Conflict Resolution. Digital Mastery.
At OSM Solutions, we help Scottish SME businesses grow with smarter strategies, sharper branding, and real-world problem-solving. Whether you’re dealing with unpaid invoices, struggling to stand out online or need a full business reset, we get in, fix it, and elevate your brand for lasting success.
🔧 What We Do
We blend business consultancy with digital innovation to deliver practical, high-impact solutions across sectors.
Our services include:
- Conflict Resolution & Mediation
Avoid costly legal fees; our experts resolve issues like unpaid debts, supplier disputes, and lease negotiations so you can stay focused on running your business.
- AI-Powered Branding & Social Media
From content creation to brand strategy, we use cutting-edge tools to help you grow your online presence, engage your audience, and convert followers into paying customers.
- Reputation Management
We help you navigate Trustpilot, Google Reviews, and customer feedback with a plan. Turn negative reviews into trust-building opportunities and protect your brand long-term.
🚀 Who We Help
We work with startups, local businesses, and scaling SMEs across all industries—from gyms and salons to trades and retail.
If you're a business owner facing challenges with growth, staffing, visibility or operations, OSM is your go-to partner.
💡 What Makes Us Different
- Fixers First – We act fast. We resolve. We move you forward.
- No Legal Jargon – We solve real business problems without racking up legal fees.
- Data-Driven Creativity – We combine tech and insight to help you dominate your niche.
- 360° Solutions – Strategy, branding, operations—we connect the dots so nothing holds you back.
📍 Local Expertise, National Reach
Based in Scotland, we serve businesses across the UK. Whether you're in Glasgow, Edinburgh, Paisley—or beyond, we’re ready to help.
Let’s turn your business challenges into your competitive edge.
Your Growth. Our Mission.
Founder and Managing Partner at OSM Solutions
💬 Message from the Founder Adi Osborne
I’ve spent over three decades inside businesses big and small, local and international.
And no matter the size or industry, the same problems kept surfacing:
Leaders overwhelmed by complexity | Teams stuck in fire-fighting mode | Growth stalled by bad advice or no plan at all
I started OSM Solutions to be the partner I wish those businesses had, not just another consultant, but a true fixer and growth architect.
We dig deep to uncover what’s holding your business back, whether it’s systems, people, brand, or process and then we rebuild with precision. No fluff. No bloated retainers. Just clarity, control, and results.
Businesses should feel energised. Profitable. Scalable.
If it doesn’t, it’s time we talked.
Adi Osborne
Founder, OSM Solutions Ltd
About OSM Solutions - Osborne Strategic Management Solutions
Our Mission
Helping Local Businesses Across Scotland Grow
At OSM Solutions, we specialise in business consulting, digital marketing, and conflict resolution—designed specifically for Scottish independent businesses. From Glasgow gyms to Edinburgh cafés, Highland hair salons to Aberdeen trades, we provide real solutions that help you scale, strengthen your brand, and solve operational challenges.
Based in Glasgow and operating virtually across Scotland, our team delivers expert support that’s tailored, transparent, and focused on results.
👉 Whether you're ready to grow your customer base, resolve supplier issues, or boost your brand online, we’ll help you get there faster.
Our Team
Meet our Team
Our team of business consultants, branding strategists, digital marketers, and conflict resolution specialists work across Scotland to deliver measurable, high-impact results for local businesses.
With over 30 years of combined experience across industries—from hospitality and retail to fitness and tech—we bring real-world expertise and sector-specific insight to every client engagement.
Whether we're helping a Glasgow gym increase memberships or resolving a supplier dispute for a Highland retailer, our team is focused on one thing:
your business success.
Our Approach
Results-Focused. Sector-Specific. Built for Scottish Business
At OSM Solutions, we take a practical, no-fluff approach to helping Scottish SMEs and independent businesses scale, streamline, and succeed.
Our consultants combine business strategy, digital marketing, brand development, and conflict resolution—customised to each client’s needs and industry.
From boosting gym memberships in Glasgow to solving supplier conflicts for retailers in the Highlands, we deliver measurable outcomes, not vague advice.
With over 30 years of combined experience across hospitality, retail, fitness, trades, and tech, we bring both sector insight and hands-on execution to every project.
We don’t just plan. We fix, build, and grow—so you can focus on running your business.
Achieve Your Business Goals with OSM Solutions
Business Analysis
Financial Planning
Financial Planning
Clear insight. Smarter decisions.
• Identify inefficiencies and operational gaps
• Align strategy with your business goals
• Build systems that scale and simplify
➡️ Let’s review your operations
Financial Planning
Financial Planning
Financial Planning
Build stability. Plan for growth.
• Custom plans for sustainable cash flow
• Budgeting, forecasting, and cost control
• Profit-first strategies to reduce risk
➡️ Start your financial roadmap
Sales Training
Financial Planning
Turn conversations into conversions.
• Develop persuasive sales techniques
• Role-play and objection-handling frameworks
• Build repeatable systems that close deals
➡️ Level up your sales team
Marketing Strategy
Get seen. Be remembered.
• Custom strategies to reach the right audience
• Brand positioning that cuts through the noise
• Campaign planning, content direction, and analytics
➡️ Book a strategy session
Risk Assessment
Customer Experience
Protect your progress. Plan for the unexpected.
• Identify business, legal, and financial risks
• Design mitigation strategies before issues arise
• Peace of mind through better systems
➡️ Schedule a risk audit
Customer Experience
Customer Experience
Turn customers into loyal advocates.
• Map the full customer journey
• Fix drop-off points and improve satisfaction
• Build loyalty programs and service standards
➡️ Improve your CX game
Mentorship & Leadership Development
Mentorship & Leadership Development
Mentorship & Leadership Development
Build the leaders who build your business.
• 1:1 coaching for founders and execs
• Team leadership and communication training
• Strategic mindset development for growth stages
➡️ Explore leadership coaching
Conflict Resolution & Mediation
Mentorship & Leadership Development
Mentorship & Leadership Development
Turn tension into traction.
• Resolve employee, client, or supplier disputes
• Align HR and policy processes
• Install proactive problem-solving frameworks
➡️ Request a confidential consultation
Social Media Management
Mentorship & Leadership Development
Social Media Management
Your brand’s voice—amplified.
• High-quality content creation (photos, video, graphics)
• Strategic posting, DMs, and engagement growth
• Data-led campaigns that drive real results
➡️ See social packages starting at £79/month
